911 call-takers and emergency dispatchers are being recognized for their dedication during National Public Safety Telecommunications Week, April 12-18. “This week provides a great opportunity to pay tribute to the critical role our 911 call-takers and emergency dispatchers play,” said David Morse, Minister of Emergency Management. “It is a time to recognize their contribution to the safety of our families and our communities.” When an emergency strikes, Nova Scotians can be comforted knowing there are skilled and dedicated people ready to take calls for help. 911 call-takers and emergency dispatchers provide a vital link to emergency services and offer compassion in times of crisis. They work behind the scene and are the first to offer help when it is needed. “Answering more than 180,000 calls for help each year, 911 call-takers work hard to protect the health, safety and property of Nova Scotians,” said Craig MacLaughlan, CEO and deputy head of the Emergency Management Office. The four 911 call centres in Nova Scotia are located in Kentville, Truro, Halifax and Sydney. The Emergency Management Office is responsible for the provincewide 911 emergency reporting service and works closely with all emergency response agencies.